I have accidentally deleted a document. How do I restore it?

in Questions & Answers

Pressing Delete on the document’s datacard in DocuBank does not mean permanent deletion from the system. This delete button only results in the document having deleted status. It can still be found there in the account, but as a deleted document.

You can search for deleted documents on the Document management/Archive-search screen.

Among the Filter for disposal searches, set the Logically deleted field to Yes. Deleted documents will thus be displayed too when you make a search.

Documents cannot be restored from deleted status.

IMPORTANT: Permanent deletion from the system is only available among the other functions of Archive-search. Only the account administrator has the right to perform this physical deletion. Following physical deletion there is no chance for restoration, therefore pay particular attention when deleting your documents!

Latest update: 29/03/2017

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